Nursing home · Norwalk, CA

Dept of State Hospitals - Metropolitan SNF

11401 South Bloomfield Avenue, Norwalk, CA 90650 · (562) 863-7011

★★★★★CMS overall rating

102certified beds

9.77nurse hours / resident / day

23deficiencies at last inspection

SFF candidate Abuse citation

CMS shows an abuse icon for this nursing home: it was cited for abuse that harmed a resident, or cited for abuse more than once in recent inspections. Its health inspection rating is capped at two stars while this applies. Source: CMS Five-Star Quality Rating System, Technical Users' Guide (Sept 2026).

Dept of State Hospitals - Metropolitan SNF is a 102-bed government-owned nursing home in Norwalk, California (Los Angeles County). It has been certified to provide Medicare and Medicaid services since 1998. On average it cares for 56 residents a day (about 55% of its certified beds). CMS gives it an overall rating of 2 out of 5 stars; the average in California is 3.2.

Ratings

CMS rating	Stars
Overall	★★★★★
Health inspections	★★★★★
Staffing	★★★★★
Quality measures	★★★★★

Staffing

Staffing	This home	California avg	US avg
Total nurse hours per resident per day	9.77	4.54	3.90
Registered nurse (RN) hours per resident per day	4.04	0.68	0.69
Nurse hours per resident per day, weekends	8.93	–	–
Nursing staff turnover	28%	37%	45%
RN turnover	38%	–	–
Administrators who left	–	–	–

Inspections and penalties

Inspections & penalties	This home
Most recent standard health inspection	December 8, 2025
Health deficiencies cited (most recent cycle)	23 above the state average of 16
…of which from complaint inspections	9
Federal fines (as reported by CMS)	3 totalling $135,767
Medicare payment denials	1

Source: CMS Provider Data Catalog, nursing home provider information, Oct 2026 release (CMS Provider Data Catalog: Nursing homes). Ownership: Government - State. Legal business name: Legal Business Name Not Available. Check the latest details and full inspection reports on Medicare Care Compare. How to read these ratings →

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Common questions

What is the star rating of Dept of State Hospitals - Metropolitan SNF?

CMS rates Dept of State Hospitals - Metropolitan SNF 2 out of 5 stars overall, with 1 stars for health inspections, 5 for staffing and 3 for quality measures (Medicare Care Compare).

How many beds does Dept of State Hospitals - Metropolitan SNF have?

102 certified beds, with an average of 56 residents a day.

Does Dept of State Hospitals - Metropolitan SNF accept Medicare and Medicaid?

CMS lists it as certified for Medicare and Medicaid. Ask the nursing home about current availability for your coverage.

What is the phone number for Dept of State Hospitals - Metropolitan SNF?

(562) 863-7011. Address: 11401 South Bloomfield Avenue, Norwalk, CA 90650.

Before you choose

Visit at different times, including evenings and weekends.
Ask how many residents each nurse and aide cares for on each shift.
Read the latest inspection report and ask what has been fixed.
Ask whether a bed is available for your coverage (Medicare, Medicaid or private pay).