Nursing home · Charlotte, NC
Pavilion Health Center at Brightmore
10011 Providence Road West, Charlotte, NC 28277 · (980) 245-8500
Pavilion Health Center at Brightmore is a 108-bed for-profit nursing home in Charlotte, North Carolina (Mecklenburg County). It has been certified to provide Medicare and Medicaid services since 2014. On average it cares for 98 residents a day (about 91% of its certified beds). It is part of Liberty Senior Living, a group of 37 nursing homes. CMS gives it an overall rating of 1 out of 5 stars; the average in North Carolina is 3.0.
Ratings
| CMS rating | Stars |
|---|---|
| Overall | ★★★★★ |
| Health inspections | ★★★★★ |
| Staffing | ★★★★★ |
| Quality measures | ★★★★★ |
Staffing
| Staffing | This home | North Carolina avg | US avg |
|---|---|---|---|
| Total nurse hours per resident per day | 3.43 | 3.87 | 3.90 |
| Registered nurse (RN) hours per resident per day | 0.55 | 0.62 | 0.69 |
| Nurse hours per resident per day, weekends | 3.17 | – | – |
| Nursing staff turnover | 42% | 49% | 45% |
| RN turnover | 22% | – | – |
| Administrators who left | 0 | – | – |
Inspections and penalties
| Inspections & penalties | This home |
|---|---|
| Most recent standard health inspection | September 3, 2026 |
| Health deficiencies cited (most recent cycle) | 5 about average |
| …of which from complaint inspections | 1 |
| Federal fines (as reported by CMS) | 2 totalling $103,435 |
| Medicare payment denials | 0 |
Source: CMS Provider Data Catalog, nursing home provider information, Oct 2026 release (CMS Provider Data Catalog: Nursing homes). Ownership: For profit - Corporation. Legal business name: Liberty Healthcare Group LLC. Check the latest details and full inspection reports on Medicare Care Compare. How to read these ratings →
Nearby nursing homes
- Pineville Rehabilitation and Living Center ★★★★★Pineville · 4.7 mi · 106 beds
- The Stewart Health Center ★★★★★Charlotte · 7.0 mi · 65 beds
- Brookdale Carriage Club Providence ★★★★★Charlotte · 7.2 mi · 14 beds
- The Sharon at Southpark ★★★★★Charlotte · 7.3 mi · 19 beds
- Matthews Health & Rehab Center ★★★★★Matthews · 7.7 mi · 166 beds
- Briar Creek Health Center ★★★★★Charlotte · 7.9 mi · 6 beds
Common questions
What is the star rating of Pavilion Health Center at Brightmore?
CMS rates Pavilion Health Center at Brightmore 1 out of 5 stars overall, with 1 stars for health inspections, 3 for staffing and 2 for quality measures (Medicare Care Compare).
How many beds does Pavilion Health Center at Brightmore have?
108 certified beds, with an average of 98 residents a day.
Does Pavilion Health Center at Brightmore accept Medicare and Medicaid?
CMS lists it as certified for Medicare and Medicaid. Ask the nursing home about current availability for your coverage.
What is the phone number for Pavilion Health Center at Brightmore?
(980) 245-8500. Address: 10011 Providence Road West, Charlotte, NC 28277.
Before you choose
- Visit at different times, including evenings and weekends.
- Ask how many residents each nurse and aide cares for on each shift.
- Read the latest inspection report and ask what has been fixed.
- Ask whether a bed is available for your coverage (Medicare, Medicaid or private pay).