Nursing home · Sylva, NC
Vero Health & Rehab of Sylva
417 Cloverdale Road, Sylva, NC 28779 · (828) 631-1600
Vero Health & Rehab of Sylva is a 106-bed for-profit nursing home in Sylva, North Carolina (Jackson County). It has been certified to provide Medicare and Medicaid services since 1989. On average it cares for 89 residents a day (about 84% of its certified beds). It is part of Regional Health Properties, a group of 5 nursing homes. CMS gives it an overall rating of 1 out of 5 stars; the average in North Carolina is 3.0.
Ratings
| CMS rating | Stars |
|---|---|
| Overall | ★★★★★ |
| Health inspections | ★★★★★ |
| Staffing | ★★★★★ |
| Quality measures | ★★★★★ |
Staffing
| Staffing | This home | North Carolina avg | US avg |
|---|---|---|---|
| Total nurse hours per resident per day | 3.79 | 3.87 | 3.90 |
| Registered nurse (RN) hours per resident per day | 0.76 | 0.62 | 0.69 |
| Nurse hours per resident per day, weekends | 3.24 | – | – |
| Nursing staff turnover | – | 49% | 45% |
| RN turnover | – | – | – |
| Administrators who left | – | – | – |
Inspections and penalties
| Inspections & penalties | This home |
|---|---|
| Most recent standard health inspection | August 14, 2025 |
| Health deficiencies cited (most recent cycle) | 7 above the state average of 5 |
| …of which from complaint inspections | 0 |
| Federal fines (as reported by CMS) | 4 totalling $359,818 |
| Medicare payment denials | 2 |
Source: CMS Provider Data Catalog, nursing home provider information, Oct 2026 release (CMS Provider Data Catalog: Nursing homes). Ownership: For profit - Limited Liability company. Legal business name: Sylva Operations LLC. Check the latest details and full inspection reports on Medicare Care Compare. How to read these ratings →
Nearby nursing homes
- Skyland Care Center ★★★★★Sylva · 0.1 mi · 94 beds
- Tsali Care Center ★★★★★Cherokee · 9.9 mi · 100 beds
- Maggie Valley Health and Rehabilitation Center ★★★★★Maggie Valley · 11.5 mi · 114 beds
- Autumn Care of Waynesville ★★★★★Waynesville · 12.6 mi · 90 beds
- Mountain View of Bryson City ★★★★★Bryson City · 14.7 mi · 120 beds
- Skyland Terrace and Rehabilitation ★★★★★Waynesville · 15.2 mi · 90 beds
Common questions
What is the star rating of Vero Health & Rehab of Sylva?
CMS rates Vero Health & Rehab of Sylva 1 out of 5 stars overall, with 1 stars for health inspections, 2 for staffing and 3 for quality measures (Medicare Care Compare).
How many beds does Vero Health & Rehab of Sylva have?
106 certified beds, with an average of 89 residents a day.
Does Vero Health & Rehab of Sylva accept Medicare and Medicaid?
CMS lists it as certified for Medicare and Medicaid. Ask the nursing home about current availability for your coverage.
What is the phone number for Vero Health & Rehab of Sylva?
(828) 631-1600. Address: 417 Cloverdale Road, Sylva, NC 28779.
Before you choose
- Visit at different times, including evenings and weekends.
- Ask how many residents each nurse and aide cares for on each shift.
- Read the latest inspection report and ask what has been fixed.
- Ask whether a bed is available for your coverage (Medicare, Medicaid or private pay).